Terms & Conditions

Before proceeding to the checkout, please ensure that you have read and fully understood our terms and conditions.

All cowls listed with the phrase ‘Backed up by the MAD cowl money back gurantee’ are covered by a 12 month guarantee against faulty material or workmanship. This guarantee will not apply where a cowl has been subjected to higher temperatures than 200°C, where modification of the cowl has taken place or excessive wind speeds are experienced. In addition these items carry a further guarantee that should they fail to remedy the initial problem after one month then they may be returned with proof of purchase in order to obtain a refund.

All flues and chimneys should be periodically checked and swept by a professional chimney sweep to prevent blockages from a number of causes including nests, soot build up or other debris blockages.

All prices displayed on the website exclude VAT & Delivery